The smart Trick of etech That Nobody is Discussing
The smart Trick of etech That Nobody is Discussing
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เทคโนโลยีธุรกิจดิจิทัล (คอมพิวเตอร์ธุรกิจ)
อัตราค่าธรรมเนียมการศึกษา และ อื่นๆ
at the side of Sr. coach and Assistant schooling chief, challenges created and oral warnings and or reprimands to agents for offenses as outlined in the worker handbook.
Proven expertise in lead technology and business enterprise enhancement while in the BPO, simply call center, or IT providers industries.
From a global outsourcing Option service provider to a full-fledge shopper expertise management corporation, Etech delivers goods & expert services of electronic engagement, AI-enabled engineering program for customer engagement and good quality checking, omnichannel CX assistance, top quality monitoring services and is also a technological innovation spouse for primary brands everywhere in the planet.
distinct and efficient interaction expertise in English whilst being able to communicate clearly, confidently and politely.
you may give participating, responsive, timely telephone and email assistance to buyer consumers, Sales, and also other interior workforce members. You would be the level of Get in touch with for The patron and/or gross sales group member as you keep them knowledgeable with the standing of open up issues though actively working to troubleshoot and resolve them.
not merely do we Appraise the abilities and geographic protection of the businesses we husband or wife with, we make certain they align with our values, enthusiasm, and dedication to our customers, our workers, and our partners.
e., "initially phone resolution"), etech and prevent potential issues whenever possible by educating our consumers and reviewing their accounts. you might oversee all challenges to resolution, even when delegated to other teams.
to operate with functions to produce procedures for vacation as well as other plan exceptions that maintains the worker demands/Client requirements harmony.
OUR MISSION Etech can be a servant chief Group giving outstanding consumer experiences and innovative alternatives which help our customers to construct stronger manufacturers, improve client associations, and gain industry share.
Demonstrated power to fulfill deadlines, full crucial time delicate duties & adapt swiftly to last second improvements
a chance to multi-undertaking answering quite a few chats/calls and navigating smoothly among both of those mediums.
On occasion, as directed from the HR Manager, may possibly inform new personnel of adverse results received leading to termination. help with internal arrest notification.
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